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Refund Policy

Returns

Thank you for your purchase. We hope you are pleased with your purchase. However, we do not offer a return policy at this time. All Sales are final due to the nature of our products, and we cannot accept returns or exchanges for any items.

For defective or damaged products, please contact us at the customer service number below to discuss your options. Exceptions made be made on a case-by-case basis depending on the nature of the defect or damage.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.  Please contact us at info@kyukchic.com with questions. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@kyukchic.com and send your item to: 807 Torrance Blvd, Redondo Beach, CA 90277, United States.

Sale items (if applicable)
Unfortunately, sale items cannot be refunded.

You can always contact us for any return question at info@kyukchic.com.

  • CANCELLATION BY US

We reserve the right not to provide goods or services, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

  • CANCELLATION BY YOU

If you need to cancel an order, please contact our customer care service immediately. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be canceled will be subject to our terms and conditions and policies relating to Returns and Exchanges.

DISCOUNT CODES

All discount codes are strictly one use per customer unless otherwise stated. Discount codes cannot be combined with other coded offers. Kyukchic Beauty Supply reserves the right to cancel any special offer without notice.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

  • VIRUS WARNING

All care is taken to ensure that Kyukchic Beauty Supply web site and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.

  • PRIVACY

We treat all customer information in accordance with our Privacy Policy.

  • LIMITATION OF LIABILITY

Title of the products will be transferred to you on delivery. Once a product has been received by you, all risk of damage to or loss of the items bought by you will pass to you. To the full extent allowed by law you accept and agree that we shall not be liable to you or to any other person for any loss or damage (including consequential or indirect loss or damage), loss of revenue or profits (howsoever described) whether direct or indirect howsoever caused and arising out of your use of our website and from any product you use. Nothing in these Terms, shall limit or exclude our liability for personal injury or death caused by our negligence.